click here. Go to a safe location, call 9-1-1, then call us at 800-477-5050. Safety Reminder: Please remember that all downed powerlines should be considered "energized" and dangerous. To report an outage please call (541) 929-3124 or (800) 872-9036 and press 1, or online through your SmartHub account on the web or via the app and select “Report An Outage”. We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Cooperative linemen, employees, and mutual aid crews worked endless hours to get power … Share. If so, call 800-696-6552 to report an outage. View more information on your estimated time of restoration (ETR) and what you can expect when we are working to get your power back on in an outage. The quickest way to begin the restoration process is. If they are okay, then determine if your neighbors' homes or nearby streetlights are also without power. If this is not the case, please let us know. var axel = Math.random()+""; Emergencies: Call 9-1-1 and 800-477-5050; Additional Emergency Info Outages Report or View Outages; Other Contacts General, … FINAL OUTAGE UPDATE 8/20/2020 1:30 p.m. Consumers Energy has all facilities back on for all members with the exception of a few who have work to do at their residences to safely turn power back on. Should I report my power outage, or do you already know when my power is out? When you first logged in you checked 'Keep Me Signed In'. ► There is no need to call again unless your neighbors' lights come back on and your service has not been restored. If so, call 800-696-6552 to report an outage. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Our crews work around the clock to restore your electricity as quickly as possible. your browser. Caps Lock is on. Caps Lock is on. Logging out now will undo that and you will have to enter your user ID and password again on your next visit. We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. For the best performance on this website and others, please upgrade By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day. Appliance Service Plan does not affect your regulated utility service. Learn how Consumers Energy prioritizes power restoration in your area. We start with securing public safety. Stay up-to-date on the status of your outage with alerts via text, email or phone call. Consumers Energy Power Outage: More Than 3,000 Customers Without Power for Two Hours in Clinton County, Michigan. Outage. We will update your ETR once our team has ensured public safety and made a detailed damage assessment. Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. Regardless of the cause, you can be assured we’ll be there to restore your power. If so, call 800-696-6552 to report an outage. Stay away from them and contact Consumers Energy immediately. During severe weather, a major power outage could be widespread and prolonged. width=1 height=1 border=0/>'); In the event of a power outage at your premises, check the fuses or circuit breakers. Service interrupted more than seven times in a 12-month period. click here. Please check online again later tonight to see your correct payment balance. For suggestions to find the best web browser for you Get more information on each phase of your restoration. What Are the 5 Stages of Your Power Restoration? Make sure your family is safe and prepared for a power outage. Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. If your power is not on, please let us know. Please try again online later this evening. Service interrupted for more than 16 hours during normal conditions. Below is an interactive map showing any current outages in CPI’s service area.
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