ring doorbell complaints

See all details for Ring Video Doorbell 2 with HD Video, Motion Activated Alerts, Easy... © 1996-2020, Amazon.com, Inc. or its affiliates. The same network that has virtually no other services running after office hours won't activate any cameras. Ring’s latest smart doorbell, the $99.99 Video Doorbell 2020, is a refresh of the original that we reviewed back in 2015. Ring has a consumer rating of 1.37 stars from 446 reviews indicating that most consumers are generally dissatisfied with their purchases. the schedule is ignored during these times and ring continues to record motions. Forget calling customer service and asking for help - we have called multiple times and waited three weeks. Horrible customer service if you need an exchange, Ring door bell Just run away from product. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Ring Video Doorbell 2 with HD Video, Motion Activated Alerts, Easy... Ring Video Doorbell 2 with HD Video, Motion Activated Alerts, Easy Installation. When you call Ring support, they love to put the blame on you the customer, as we are stupid, and don't know how to operate their system! RING Protect Plans are subscription plans offered for RING Video Doorbell 2 owners. We love our ring doorbell. The screws fell out while charging my ring several months ago and someone from ring was going to send them to me but didn't. The door bell developed battery problems. Reviewed in the United States on January 12, 2018, I wanted this product to work. Amazon is great at taking things back when they don’t work. Half the time it doesn't even record. This is definitely a five star rating! It appears to be unreliable. So I dropped the 30.00 a year price. The Ring doorbell’s appearance doesn’t affect its functionality, but you probably want to choose an option that complements your home. The most common issues with Ring are around customer service, which is not as good as expected by some customers. Affordable Sharp 1080p video Easy to install Wired or wireless Works with Alexa and IFTTT The Ring video doorbell 2 had great reviews, so I decided to give it a whirl. So all in all do not buy this system. If you cancel some as simple as an order before it was even shipped be prepared for the inadequate and totally inefficient service you will ever receive for a company. Totally useless. It's now 9:15 pm. I cannot convey how much I regret buying in to the Ring ecosystem. Reviewed in the United States on November 17, 2017. We will be getting something else this thing is totally worthless! They were supposed to call at 8 pm. We’re in this together! Ring ALWAYS blames their customers' connections since they want to hide the fact that their servers can't handle the load. Installing it to the wall was the easy part. I have given this product one star because I can not give it zero stars. Well, they said exactly what I was going to say so I'm guessing they are legitimate. i need the size of screw, When is someone going to replicate this product so we don't have to pay ring for recordings. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on December 5, 2017. But it wont fix your Ring installation. So far it has exceeded my expectations. I would not recommend this product. I am so disappointed Ring customer. I had to get a new doorbell sent to me as the first one stopped working! I'd suggest avoiding this product. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Don't fall for Amazon's latest scam. I would give it a zero on this site if I could. Ring is a joke, now they want me to purchase wifi extender even though I have 3 wired WIFI Routers within 15 feet from cameras. The first thing I had to do was increase my Internet … I have 2 and will be replacing very soon with a better option. If it is connected the lag between an event and video is about 1.5 minutes. The doorbell (and really the cameras as well) are only useful for reviewing what they have seen, rather than anything live. I've had nothing but problems with it for months, and when I called customer service, I was on the phone for a good 35 minutes with a young man who had NO idea what he was doing, and he couldn't assist me. I've done it, and when one of my cameras failed (after 5 years) I bought Ring on the back of seeing their advertising. Ring staff refuse to allow the videos and delete them. The battery cam is the worst and is basically dead. Save your money. There's a problem loading this menu right now. Therefore do not trust the crime rating incidents and area reporting. Ring also ranks 60th among Home Security sites. Ring claims its doorbell is weathproof, with rain, snow, heat and sleat resilience, though the company doesn’t claim any specific IP rating. Our Ring stopped working after about 10 months. The first thing I had to do was increase my Internet speed (to 50GB) which cost me $30 more per month. It actually makes you less safe because it exposes you and poses a personal risk. I am so sorry I spent that much money for a door bell. Because it's not clear even at daytime. What a waste of money for ring. I just realized from another post Amazon purchased Ring, This all makes sense now! Misses people coming up the sidewalk. The only purpose of a security camera is to record video. I don't know what to do any more. When my 30 day free trial period expires for video recording, what will actually happen and what will i still get with my ring pro system? I'm going to have to mount the Ring 12 inches off the ground so I'll be able to adequately see my stoop and anyone approaching it without 50 false notifications each day. I CANNOT GET THROUGH TO CUSTOMER SERVICE. I have a doorbell and four cameras. Getting it to work? I am hoping their alarm systems does not have the same inadequacies. Ring Video Doorbells let you answer the door from anywhere using your iOS or Android smartphone. My system is not a wired one so I had to use the battery pack. We use cookies for analytics, personalization, and ads. Cameras disconnect and won't re connect if anything the cameras on the house look like we have a good system little do they know. We keep getting the run around on a replacement. Ring has partnered with the police to give them access to video footage, and creates ads from video footage. Ring is good concept but screwed up with human biases. Not a good choice. The cameras go off line a lot and are very slow if your counting on them for security this is not a very good system. I have spoken to customer service 3 times about the issues with my ring doorbell. RING will state the issue is with your wi-fi. This is practically unusable for home security. how long do you think that will be, cause it will happen, Why doesn't my ring door bell not show video at night any more. User's recommendation: Do not buy a ring doorbell. Kandyce K., Neighbor Satisfaction Manager If I had to do it all over again, I'd NEVER have bought rings failure of a product! This however is so enraging that I feel it necessary to inform everyone of the fraud that Ring is perpetuating upon society. 445 reviews for Ring, 1.4 stars: 'If you opt out of "buying" your own video recordings performance gradually degrades until the cameras no longer activate live. Customer Service is useless with issues. So factor that into your cost... We had very high hopes for this product as we had heard many great things. They RARELY work correctly. When, my ring app gets to 24 it will quit sending me notifications. We have videoed people coming into our yard which is called trespassing and posted those videos. When I 1st installed The ring flood cam, it worked great! Very poor! No doorbell alert, no front door activity alert recorded even though it was technically 'online.'. Find another company to get your security devices from. Walked up to doorbell, tape over the camera, robbed the house. Many shipper alternative products work better are more perform-ant and also more reliable. Nothing. Stay safe with our COVID-19 guide. You pay for recording or you don't have the option. Worst product and company EVER. The camera doesn't capture any of my stoop (even with the overpriced angle base attachment) and the camera can only start seeing the area about 6 feet out from my door, so I'm unable to check the live view to see if there is a package currently sitting at my front door. But you do need to be a bit more tech savvy to install it and set it up, with an App on your phone which is not as slick as the Ring one. The chime does nothing but gives a audible bell... there is no difference in connectivity with or without it. We need to file a class action law suit against Ring. Ring sucks, please do yourself spend 600 dollars and find wired security camera like Lorex and run wires and save recording locally. Constant false notifications, even when changing to the least sensitive settings. Ring Video Doorbell Pro review: A smarter video doorbell that's permanently powered to give you proper motion detection zones. You can do everything the Ring product does with standard IP Cameras, and more. It is a privacy violation in every way. This is a purchase we definitively regret! They will not send you anything. We have had ours for over a year. Don't get sucked in to their BS. Nothing. I wanted to start my security with a live view camera doorbell. Thank you, It doesn't take long before these overpriced door bells start to go bad. I cant really add anything but service sucks product sucks Did catch anyone breaking into my house 3 times out over 10 k of tools screw this crap. I get at least 50 alerts that someone has walked past my front door per day (which I don't really need to know) but not when someone actually rings my bell? Link will not reset my password giver 404 error and loops to ring web site, I set the motion schedule to not record during specific times. I have hung up at least three times after about 45 minutes on hold. Gain trust and grow your business with customer reviews. https://shop.ring.com/pages/protect-plans Although the thing is wired it no longer charge the battery after less than a year!

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